Privacy Policy
This Privacy Policy explains how Vitric Media ("Vitric," "we," "us," or "our") collects, uses, and protects information gathered from visitors to vitricmedia.com and its subdomains (the "Site") and from people who inquire about or use our services. By using the Site, you consent to the practices described in the most recent version of this Privacy Policy.
1. Information We Collect
We collect information in two ways: information you give us directly, and information collected automatically when you use the Site.
- Information you provide. When you fill out a form, apply to work with us, book a call, join our community, or email us, we may collect your name, email address, phone number, business name, website, social media handles, and any other details you choose to share.
- Transaction information. If you purchase a service from us, payment is processed by third-party payment processors. We do not store full payment card numbers on our own servers.
- Automatically collected information. Like most websites, we and our analytics partners collect device and usage data such as IP address, browser type, operating system, pages visited, referring URLs, and timestamps, using cookies and similar technologies.
2. Cookies and Tracking Technologies
The Site uses cookies, pixels, and similar technologies to operate the Site, measure performance, and improve marketing. This includes:
- Analytics tools (such as Google Tag Manager and related analytics services) that help us understand how visitors use the Site.
- Advertising pixels (such as the Meta Pixel) that help us measure the effectiveness of our advertising and reach people who may be interested in our services on other platforms.
You can control cookies through your browser settings. Disabling cookies may affect parts of the Site. This Privacy Policy does not cover information collected by third-party ad platforms through their own technologies; their use of data is governed by their own privacy policies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and applications;
- Provide, operate, and improve our services and the Site;
- Process transactions and send related communications;
- Send you updates, offers, and marketing communications you have requested or that relate to services you inquired about (you can opt out at any time);
- Measure and improve our marketing and advertising;
- Protect the security of the Site and comply with legal obligations.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who perform functions on our behalf, such as hosting, email delivery, scheduling, payment processing, and analytics, and who are bound to use it only for those purposes;
- Advertising platforms as described in Section 2, for measurement and audience purposes;
- Legal authorities where required by law, court order, or to protect our rights, property, or safety or that of others;
- A successor entity in connection with a merger, acquisition, or sale of assets, in which case this Policy will continue to apply to your information.
5. Email and SMS Communications
If you opt in to email or text communications, we will use your contact information to send you the content you signed up for. Every marketing email includes an unsubscribe link, and you can reply STOP to opt out of texts. Transactional messages (such as booking confirmations) may still be sent as needed to deliver services you requested.
6. Data Retention
We keep personal information only as long as needed for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or de-identify it.
7. Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights.
9. Children's Privacy
The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites and platforms (such as Instagram, YouTube, or community platforms). We are not responsible for the privacy practices of those third parties. Review their policies before providing them information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Material changes will be posted on this page, and your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.
12. Contact Us
Questions about this Privacy Policy or our data practices: